FAQ

## Frequently Asked Questions (FAQ)

### 📦 What kind of products do you sell?

We sell **digital products only**, including ebooks, PLR & MRR content, templates, and business resources.
No physical items are shipped.

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### ⚡ How will I receive my order?

After payment, you will get **instant access** to your product via a download link or email.
Delivery is 100% digital and immediate.

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### 🔐 What are PLR and MRR products?

**PLR (Private Label Rights)**
You can edit, rebrand, and sell the product as your own.

**MRR (Master Resell Rights)**
You can resell the product and keep 100% of the profit, but you cannot modify it.

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### 💼 Can I use these products for my business?

Yes. Most of our products are designed for **commercial use**, especially PLR and MRR items.
Please check each product description for specific rights.

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### 💳 What payment methods do you accept?

We accept **secure online payments** including credit/debit cards and other popular payment methods.

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### 🔁 Do you offer refunds?

Due to the nature of digital products, **all sales are final**.
We do not offer refunds once the product has been delivered.

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### 🧾 Do I need special software to use the products?

Most products are provided in common formats (PDF, ZIP, etc.).
You only need basic software to open and use them.

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### 📥 I didn’t receive my download link. What should I do?

Please check your spam/junk folder first.
If you still can’t find it, contact us and we’ll resend your access.

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### 🛠️ Can I modify the products?

Yes, if the product includes **PLR rights**, you can modify and customize it.
MRR products usually cannot be modified.

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### 📧 How can I contact support?

You can contact us anytime at:
📧 [support@alipo.com](mailto:support@alipo.com)

We’ll respond as quickly as possible.